Stability| Incognito Custom Closets

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You need to make sure that any contractor you do business with has proven themselves in the past, and will be there if you need them in the future. Don’t just ASK the contractor if they are stable; look for tangible proof of longevity and financial stability by asking for the items listed on this page.

What To Look For: Company Tangibles

Why It’s Important: Believe it or not, many contractors work right out of their wallets. Make sure that any contractor you’re dealing with is substantial enough to have all the normal business functions – accounting, production, sales, etc.

What To Look For: Bank Letters & Supplier Letters

Why It’s Important: A signed document from the contractor’s bank will show you the financial stability and the bank’s judgment of character of the company you’re working with. Insist on seeing this letter so you know that you’re dealing with a company that is stable and financially sound. A supplier letter is easy for your contractor to obtain – if yours says they are difficult to obtain, then there might be something that they’re trying to hide.

View our bank letter View our supplier letter

What To Look For: Insurance Certificate

Why It’s Important: You need to know if your contractor carries general liability insurance for both commercial and residential projects. A sizable contractor will carry no less than $500,000... and usually around $1,000,000 of coverage. If your contractor’s insurance policy can’t cover potential damages, then the contractor would be personally liable. If he cannot cover the damages himself, you will have no legal recourse and will end up paying for any possible damages or injuries yourself. Over half of contractors are not financially stable... and don’t carry proper insurance coverage to protect you against losses.

What To Look For: Certifications, Licenses, Permits

Why It’s Important: Make sure the contractor has the required licenses and permits, and has been operating under the same name for a minimum of 5 years. Many contractors open and close their doors multiple times to avoid past customer complaints.

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Click below to read our contractor standards:

Stability Reputation Professionalism Workmanship Quality of Materials